Privacy policy
Privacy Policy – Almarjan Store
At Almarjan Store, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you shop with us on almarjanstore.com. By visiting our website, you agree to the terms of this policy.
Information We Collect
We collect information from you when you:
- Create an account or register on our site
- Place an order
- Subscribe to our newsletter
- Respond to surveys, promotions, or contests
- Contact us through forms, email, WhatsApp, or telephone
Depending on your activity, you may be asked to provide your name, email address, phone number, shipping address, billing information, or country. You may also browse our site anonymously.
How We Use Your Information
- Personalize your experience: Tailor recommendations and content to your needs.
- Improve our website: Enhance browsing and shopping performance based on feedback.
- Customer service: Respond faster and more effectively to inquiries.
- Order fulfillment: Process secure transactions and deliver your products.
- Promotions & surveys: Invite you to participate in contests, surveys, or offers.
- Email updates: Provide order confirmations, updates, and relevant store news. You may unsubscribe at any time via the link included in every newsletter.
Data Security
We implement industry-standard security measures to protect your personal data:
- All transactions are secured via SSL (Secure Socket Layer) encryption.
- Sensitive payment details are encrypted and stored securely with our payment gateway providers.
- Access to sensitive information is restricted to authorized personnel only.
- We do not store your private financial details (credit card numbers, etc.) on our servers after a transaction.
Cookies Policy
A cookie is a small data file stored by your browser. We use cookies to:
- Remember your shopping session and cart contents
- Enable a smooth checkout experience
- Personalize your online shopping journey
If cookies are disabled, certain features of our website will not function properly.
Third-Party Sharing
We do not sell or trade your personally identifiable information. Data may be shared only with trusted third parties who assist us in:
- Operating our website
- Processing payments and fulfilling orders
- Providing customer service
These partners are required to keep your information confidential. We may also release information when necessary to comply with the law, enforce our policies, or protect rights, property, and safety. Non-identifiable visitor information may be used for analytics, marketing, or advertising purposes.
Verification
In certain cases, we may require identity verification or proof of ID to process orders securely and prevent fraud.
Your Consent
By using almarjanstore.com, you consent to our Privacy Policy.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates may also be communicated to you by email.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact our Customer Care team:
- Telephone: +971 4 225 6556
- Email: customercare@almarjanstore.com
- Operating Hours: Monday – Saturday, 9:30 AM – 7:00 PM (UAE Time)
- Sunday: Closed
- Ramadan Hours: Monday – Saturday, 10:00 AM – 4:00 PM (UAE Time)